Shipping prices include shipping and handling, signature/delivery confirmation, and insurance on domestic orders over $10.00. I use the US Postal Service. I will mark all international packages as merchandise with the correct value listed. You are responsible for any fees in your country.
I am not responsible for any lost, undeliverable, or damaged products via the shipping process. I do track orders, am covered by domestic insurance and will proceed on a case by case basis if such issues occur. You are responsible for giving me your correct, current address at the time of the order. If a package is marked as undeliverable and delivered back to my address you are responsible for the return shipping paid within 15 days of my email to you confirming the returned package. Packages will be sent to the address given at the time of the order. I am not responsible for changed addresses, moving addresses, or old addresses given at the time of the order.
Given the handmade nature of King Soleil products, all sales are final. There are no returns or exchanges. Please order with care.